It is the customers responsibility to ensure that the shipping address is submitted with the correct information.
#Arda sale back orders full#
Your full street address, with building/house number - please ensure that your street suffix ("street", "road", "boulevard") is included.It is important that your email address is correct not only so that you may receive all notifications, but that we may also contact you with any concerns about your order. Your browsers autofill may accidentally fill in an email that you do not use, and it may be an outdated or incorrectly written one. Please also ensure that email address used is one that you commonly use. We cannot accurately predict what the email address should be and thus cannot change it.
If there is a typo in the email, all automatic notifications - including your order confirmation and shipping confirmation - will not send. Please ensure that the email address used to submit your order is correct.
Otherwise, submit the recipients name as theirs instead of your own. Some couriers may allow this person to receive the order on your behalf, as their name is shown on the label. If your order is likely to be received by someone else, please include their name in the "company" line, written as " Care of ". Pseudonyms/cosplay names/etc are not permissable. If your order is passing through customs, it must have your legal/real name on the parcel. We unfortunately have no means of intervening - your order will be returned to sender if it is not claimed. If the name on the box does not match the name on your ID, they may not release the parcel to you, regardless of whether you have a delivery notice or other documentation.
If you are required to pick up your order from the couriers post office/pickup location, you will typically be asked to show ID so that they can verify you are the recipient. These names, if you wish, can be provided in the "company" line of the shipping address, but should not be used as your primary name. Please do not place orders using pseudonyms, cosplay names, or other alternative names. The recipient name on your order should be your real name, or your name as it appears on your government identification. Below are guidelines and practices that will aid in this. We rely on the customer to submit their information correctly, and encourage you to double-check all information before confirming your order. We have no means of knowing whether the information is correct, nor can we accurately adjust any information without the customers verification. The information we have in regards to an order, including contact email addresses and shipping addresses, are as submitted by the customer.
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